Contact Us II
Contact & Reservations
How to Contact the Centre
The Linden Centre | No. 5 Chengbei | Xizhou Town, Dali City | Yunnan, China, 671004
E-mail: [email protected]
Telephone: +86 (0)872-245-2988; Fax: +86 (0)872-245-3699
Linden Gallery | 12001 Mink River Road | Ellison Bay, WI 54210
Telephone (May-Oct): +1 920-854-2487
For itinerary requests, more information on our programs, room availability, pricing, travel logistics or general questions, feel free to contact us at [email protected]
For those of you who would like to make a reservation, please complete the form below and we will respond promptly.
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Confirmation & Cancellation Policy
Temporary reservation requests will All reservation requests will be confirmed once the reservations form is submitted to the Linden Centre via email.
For all cancellation requests, the Linden Centre must be notified in writing or via email. All requests should be addressed to reservations [at] linden-centre [dot] com.
The following cancellation fees apply:
- – more than 60 days before departure, loss of deposit
- – 59 days or less before departure, no refund.
- No refund will be made should you voluntarily leave a tour early.
Cancellation by the Linden Centre
In the event that the Linden Centre cancels a trip, notification will be given no less than 60 days before the departure date of the trip. The Linden Centre will return all money paid for the trip cost. The Linden Centre is not liable for any other money paid, including flight ticket purchases. Please note this excludes cancellations due conditions outside The Linden Centre’s control such as war, natural disaster, political instability, etc. In such an event no money will be returned by The Linden Centre and you will need to make a claim on your travel insurance.
Every effort will be made to adhere to the published itinerary. However, the Tour Director reserves the right to change the itinerary for reasons beyond our control such as safety, disease, war, natural disaster or changed local conditions. Any client not adhering to changes made for these reasons will be deemed to have left the tour and is no longer under the care of the Linden Centre.
There are two basic types of insurance to be considered: Medical and Trip interruption/cancellation. Medical (emergency and evacuation) insurance is REQUIRED for all guests on our themed programs. Our themed programs include medical insurance (emergency and evacuation) in the packaged tour price, and each individual may request to include trip interruption/cancellation via our provider, AIG TravelGuard, for a nominal fee.
The Linden Centre is responsible for the services provided. However, in the absence of negligence on their part, The Linden Centre and other associated agents are not responsible for accidents, loss, detention, annoyance, sickness, loss of enjoyment, upset or disappointment, weather, delays and expenses arising from same; fatality, strikes, armed conflict, force majeure, failure of transportation to arrive or depart as scheduled, quarantines, disturbances, restrictions or regulations, discontinuance of advertised schedules, refusals to issue visas, and other causes over which we have no control. All services are subject to the laws of the country in which they are rendered.
In an effort to reduce our footprint on the environment, we supply personal room items upon request. This includes: slippers, toothbrush, toothpaste, vanity kit and shower cap. We have automatic Hot Water times between 6-10 AM and 7-11 PM and also upon request. In addition, all the bedrooms do not have televisions and are non-smoking.